Legal

Terms & Conditions

Last updated September 20, 2026

These Terms govern every account, campaign, submission and payment on VideoContentFactory. They set out what companies and creators are each responsible for, how content is licensed and paid for, and the limits of our responsibility as a neutral marketplace.

  1. 1. Agreement to these Terms

    These Terms & Conditions ("Terms") are a binding legal agreement between you and VideoContentFactory ("VideoContentFactory", "we", "us", "our"), operator of videocontentfactory.com and its related applications (the "Platform"). By creating an account, checking the acceptance box at sign-up, accessing the Platform, posting a product, applying to a campaign, uploading a video, or making or receiving a payment, you agree to these Terms and to our Privacy Policy.

    If you do not agree, do not create an account and do not use the Platform. If you are accepting on behalf of a company, you represent that you have authority to bind that company, and "you" means both you and that company.

    You must be at least 18 years old (or the age of majority where you live) to use the Platform. The Platform is not intended for children, and we do not knowingly allow accounts for anyone under 18.

  2. 2. What VideoContentFactory is — and is not

    VideoContentFactory is a neutral online marketplace and software service. We provide tools that let product companies describe products and campaigns, and let independent creators discover those campaigns, reserve a slot, produce video content, and submit it for review.

    We are not a party to the agreement between a company and a creator. We are not an advertising agency, employer, staffing agency, joint employer, talent manager, escrow agent, bank, money transmitter, payment processor, insurer, or fiduciary of any user. We do not produce, script, direct, endorse, verify or guarantee user content, products, claims or results.

    Creators are independent contractors. Nothing on the Platform creates employment, partnership, agency, franchise or joint-venture relationships between VideoContentFactory and any user, or between companies and creators, except as they separately agree with each other.

    Certain creators shown on the Platform are AI-generated presenters made available by VideoContentFactory. Videos produced with AI tools are labelled as AI-generated where applicable, and companies are solely responsible for whether such content is appropriate and lawful for their own use and channels.

  3. 3. Accounts and account security

    You must provide accurate, current and complete information and keep it updated. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us immediately of any unauthorized use.

    One person or entity may not operate multiple accounts to evade limits, suspensions, fees or campaign slots. We may verify identity, business details, tax information or payment details before enabling certain features.

    We may suspend, limit, disable or terminate any account at any time, with or without notice, including for suspected fraud, chargeback abuse, unlawful conduct, intellectual-property infringement, harassment, non-payment, repeated rejected submissions, or any breach of these Terms.

  4. 4. Company obligations (product companies)

    You warrant that you own or are licensed to use every product name, photo, video, logo, trademark, description, claim and asset you upload, and that your materials do not infringe any third-party right or violate any law.

    You are solely responsible for the accuracy and legality of your product claims, including compliance with the U.S. Federal Trade Commission Act and the FTC Endorsement Guides, Lanham Act, FDA and USDA rules (for supplements, cosmetics, food, medical devices and health claims), CPSC safety rules, state consumer-protection laws, and the advertising policies of TikTok, Instagram, Facebook, YouTube, Amazon, Shopify and any other channel where you publish.

    You are responsible for disclosing material connections in any content you publish, including paid-endorsement and AI-generated disclosures. You must not instruct creators to omit required disclosures or to make false, misleading or unsubstantiated claims.

    You must fund campaigns you launch, review submissions in good faith and within a reasonable time, and pay the agreed amount for each video you approve. Approval is final for payment purposes. You must not use the review process to obtain unpaid work, nor use, publish or repurpose any submission you did not approve and pay for.

    Subscription fees (currently $49 per month for companies) are billed in advance, are non-refundable except where required by law, and may change on notice. Campaign funds you deposit are held for allocation to approved videos and platform fees; unspent campaign funds are released back to your Platform wallet under our then-current wallet, refund and withdrawal rules.

  5. 5. Creator obligations

    You are an independent contractor. You choose which campaigns to apply to, control how and when you work, use your own equipment, and are solely responsible for your own taxes, withholdings, insurance, licenses and business expenses. You will provide tax documentation (such as a Form W-9 or W-8) where required before payout.

    You warrant that every submission is your original work or work you are fully licensed to deliver; that you have obtained written permission and releases from every identifiable person, voice, location and property appearing in it; and that it contains no third-party music, footage, fonts, trademarks, AI outputs or other material you are not licensed to use commercially.

    You must follow the campaign brief, disclose paid promotion and AI generation as required by law and platform policy, and must not make medical, financial, income, safety or performance claims that are not expressly authorized in writing by the company.

    You must not submit content that is unlawful, defamatory, hateful, harassing, sexually explicit, violent, deceptive, spam, malware, AI deepfakes of real people without consent, or content depicting minors. You must not re-sell, re-license or re-submit the same content to multiple campaigns unless the brief expressly permits it.

    Payment is earned only when a company approves a submission. Applying, reserving a slot, filming, uploading, or having a submission pending, revised or rejected does not create any right to payment. Estimated earnings, campaign volumes and spot counts are not guarantees of income.

  6. 6. Content, licensing and ownership

    Creators retain ownership of their submissions unless and until a submission is approved and paid. Upon approval and payment, the creator grants the approving company a perpetual, irrevocable, worldwide, fully paid, sublicensable and transferable license to use, reproduce, edit, distribute, publicly display, perform and create derivative works from the approved video in any media, including paid advertising, unless the campaign brief states otherwise in writing.

    Companies retain ownership of their own product assets and trademarks and grant creators a limited, revocable license to use those assets solely to produce content for the relevant campaign.

    You grant VideoContentFactory a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transcode, watermark, display and transmit your content as needed to operate, secure, support and improve the Platform, and to display approved content and profile materials in Platform marketing unless you opt out by written request.

    We may apply watermarks or provide lower-resolution previews for review copies and release clean files after approval. We are not responsible for a company's or creator's failure to honor any licensing term between them.

    We respond to notices of claimed copyright infringement under the U.S. Digital Millennium Copyright Act and may remove content and terminate repeat infringers. Send notices to mycontentfactoryai@gmail.com with the information required by 17 U.S.C. § 512(c)(3).

  7. 7. Payments, fees, wallets and taxes

    Platform fee percentages, creator payout rates, company fees, minimum withdrawal amounts and processing fees are shown in the Platform and may be updated from time to time. Payments, wallets and payouts may be processed by third-party payment providers whose terms also apply to you.

    We are not a bank. Wallet balances are not deposits, earn no interest, and are not insured. Payouts are made only to verified accounts, only above the stated minimum, and may be delayed or withheld pending fraud, tax, sanctions, dispute or identity review.

    Each user is responsible for its own taxes. We may issue tax forms and withhold amounts where legally required. Chargebacks, reversals, fraudulent funding and payment disputes may result in negative balances that you must repay, plus our reasonable recovery costs.

    Except as stated in these Terms or required by law, all payments are final and non-refundable.

  8. 8. Prohibited conduct

    You will not: violate any law or third-party right; circumvent the Platform to avoid fees; solicit users off-Platform to avoid fees or protections; scrape, crawl, reverse engineer, decompile or copy the Platform; interfere with or overload our systems; bypass security or rate limits; use bots or fake accounts; manipulate ratings, reviews, slots or disputes; impersonate anyone; upload malware; or use the Platform to develop a competing service or to train machine-learning models on other users' content without authorization.

    We may investigate suspected violations, remove content, freeze funds pending investigation, and cooperate with law enforcement.

  9. 9. Disputes between users

    Companies and creators are solely responsible for resolving disputes about briefs, submissions, revisions, approvals, rejections and licensing. Our optional dispute tools and any decision we make are administrative conveniences only, are made at our sole discretion, do not constitute arbitration, legal advice or adjudication of legal rights, and do not make us liable for any outcome.

    You release VideoContentFactory and its officers, directors, employees, contractors and agents from all claims, demands, damages and liabilities of every kind arising out of or connected with any dispute between users.

  10. 10. Disclaimers

    THE PLATFORM, ALL CONTENT, AI TOOLS, CREATOR AND COMPANY LISTINGS, AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT.

    WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF DATA LOSS, THAT ANY CONTENT WILL PERFORM, CONVERT, GENERATE SALES, REACH, VIEWS OR REVENUE, THAT CREATORS OR COMPANIES ARE SUITABLE, SOLVENT, TRUTHFUL OR LAWFUL, OR THAT ANY CONTENT IS COMPLIANT WITH ANY THIRD-PARTY PLATFORM POLICY OR ADVERTISING LAW.

    ANY EARNINGS, VOLUME, PRICING OR PERFORMANCE FIGURES, STORIES OR EXAMPLES SHOWN ANYWHERE ON THE PLATFORM OR IN OUR MARKETING ARE ILLUSTRATIVE ONLY AND ARE NOT PROMISES, GUARANTEES OR PROJECTIONS OF ANY RESULT OR INCOME.

  11. 11. Limitation of liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIDEOCONTENTFACTORY AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SUPPLIERS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST SALES, LOST GOODWILL, LOST DATA, BUSINESS INTERRUPTION, REPUTATIONAL HARM, REGULATORY FINES, OR THE COST OF SUBSTITUTE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, STATUTE OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

    OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO VIDEOCONTENTFACTORY IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

    Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you; in that case our liability is limited to the smallest amount permitted by law.

  12. 12. Indemnification

    You will defend, indemnify and hold harmless VideoContentFactory and its owners, officers, directors, employees, contractors and agents from and against all claims, demands, actions, investigations, losses, damages, liabilities, penalties, settlements, and reasonable attorneys' fees and costs arising out of or relating to: (a) your content, products, claims or advertising; (b) your use of the Platform; (c) your breach of these Terms or of any law; (d) your infringement or misappropriation of any intellectual-property, privacy, publicity or contractual right; (e) any dispute between you and another user; and (f) your tax, employment-classification or worker-status obligations.

    We may assume exclusive defense and control of any matter subject to indemnification by you, at your expense, and you will cooperate with us.

  13. 13. Governing law, arbitration and class-action waiver

    These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-laws rules, and by applicable U.S. federal law.

    Except for small-claims matters and claims for injunctive relief regarding intellectual property, any dispute arising out of or relating to these Terms or the Platform will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules, seated in Delaware, before a single arbitrator, in English. Judgment on the award may be entered in any court of competent jurisdiction.

    YOU AND VIDEOCONTENTFACTORY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION. The arbitrator may award relief only to the individual party seeking it.

    Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent permitted by law. If the arbitration agreement is held unenforceable, the exclusive venue for disputes is the state and federal courts located in Delaware, and you consent to their personal jurisdiction.

  14. 14. Changes, termination and general terms

    We may modify the Platform, features, fees and these Terms at any time. Material changes will be posted on this page with a new update date; continued use after changes take effect means you accept them.

    You may stop using the Platform and close your account at any time. Sections regarding licenses granted, payments owed, disclaimers, limitation of liability, indemnification, dispute resolution and these general terms survive termination.

    If any provision is unenforceable, it will be limited or removed and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely in connection with a merger, financing or sale of assets.

    These Terms, together with the Privacy Policy and any campaign brief or order you accept, are the entire agreement between you and us regarding the Platform. Notices may be sent to the email on your account. Contact: mycontentfactoryai@gmail.com.

This page is provided for general information and is not legal advice. For questions about these terms, contact us at mycontentfactoryai@gmail.com.